All orders are dispatched within 3 business days after payment confirmation and sent according to the chosen shipping type to your address.
The delivery time is counted after the order is posted and varies according to the delivery location.

If there is any delay in your delivery, we will contact the carrier to resolve your case.

I haven't received my order yet, what should I do?

●Delivery date
Check the expected delivery time for your order.

●Delivery address
Confirm the details provided for delivery.

●Payment
Confirm that your order has already had payment confirmed.

The Fabiola Molina online store releases the order after payment confirmation made by the financial institution.

●Request Refusal
Make sure that the people in charge of receiving the order, such as porters or employees, do not refuse to receive it.

●Natural and Adverse Factors
Make sure that on the days scheduled for delivery there were no rains, accidents or strikes in the region where the product was to be delivered, making it impossible for the carrier to arrive.

If the product packaging is open or shows any damage, photograph the package if possible, refuse the order and contact us by email contato@fabiolamolina.com.br